Could poor user experience be harming your brand? 

Most IT departments are worried about their end users’ experience, but do they even have the visibility and performance data to manage a change? 

Join Insentra’s Managed Services Director Matt Kaplan to understand the impact of application device performance from your end users’ perspective and meet your new, proactive, predictive and insightful IT team. 

Register now for the webinar on Wednesday 24th February at 10am GTM.

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Get ahead of your users diminishing IT experience and provide a valuable service outcome.

Inspire your team to exceed expectations

Join this webinar and learn:

  • Why good UX visibility is important for productivity, efficiency and troubleshooting 
  • If your current UX monitoring is generating value 
  • How to stop monitoring noise and become effective 
  • The different user personas and how to identify them 
  • Ways to identify patterns and predict behaviour 

Inspire your team to exceed expectations

Join this webinar and learn:

  • Why good UX visibility is important for productivity, efficiency and troubleshooting 
  • If your current UX monitoring is generating value 
  • How to stop monitoring noise and become effective 
  • The different user personas and how to identify them 
  • Ways to identify patterns and predict behaviour 

Hear from:

Matt Kaplan

Managed Services Director

Matt brings over 20 years of Service Provider and enterprise experience across the Cloud, Connectivity and Collaboration technology solutions to his current role at Insentra as Managed Services Director. Matt is responsible for working with Partners and Customers to complement their existing IT teams with a globally delivered 24×7 Managed Service capability.

Mike Gray

Consultant

Mike is a consultant within the Enhanced Support Services (ESS) team at Insentra, responsible for proactive monitoring of our customers managed services. With over 10 years in the IT industry, he is experienced in deploying, supporting, and developing standards and documentation around technologies from multiple vendors including Citrix, Microsoft, vMware, Veaam, Lakeside, EG innovations, Bittitan, Dell and HP servers and more.